Policies and Procedures

The Board reviews all policies over time on a 3-yearly cycle or as needed. Procedures are regularly reviewed and updated as needed. A file copy is available to read at the school office. Relevant procedures will be distributed to parents and caregivers as they are reviewed e.g. uniform, behaviour management, complaints

The best way to resolve concerns is to initially address them at a ‘low level’.

Step 1 Concern – Approach the classroom teacher.
Best Solution – Concern resolved by informal means
Step 2 Concern Continues – Approach the Principal.
Best Solution – Concern resolved to everyone’s satisfaction by informal means
Step 3 Dissatisfaction Continues – a written complaint to be forwarded to the BOT
an ‘Investigation Committee’ is set up to consider the complaint and response.
Best Solution: - Committee finds lack of merit on substance and the case is dismissed.
Step 4 Investigation Committee finds substance in complaint, Report findings to full Board
which makes recommendations.
Best Solution – Full Board disagrees and case is dismissed.
Step 5 Investigation Committee finds substance in complaint Report findings to full Board
and makes recommendations. Full Board agrees.
Best Solution: - Recommendations are acted upon